The Insurance Process

Roof Replacements Through Your Homeowners Insurance

As a responsible homeowner, it’s difficult to know how to handle exterior storm damage with your homeowners insurance company…when to file a claim and how to get it approved. If you ever feel like you’re negotiating a maze, you’re not alone. Rigid Restoration makes it our job to guide you through every step of the process. From initial inspection through completion of the project, we are with you every step of the way. Our goal is to make it as easy as possible to get your project approved and completed to your satisfaction. Rigid Restoration has a stellar, professional reputation with the insurance companies and their claims adjusters. Our knowledge of the insurance industry and our professional interactions with the insurance companies gives us an advantage over our competitors.

Examples of Storm Damage
The Insurance Process

In order to help you understand the process of getting your roof replaced through your homeowners insurance, the relevant steps are outlined below:

Step 1
We provide a free Inspection of your residence.


Step 2
We document any damage and explain the issues that justify the filing of a claim. We will also let you know if there’s no discernible damage.


Step 3
In the case of damage, we will walk you through the insurance claim filing process.
Step 4
Once a claim with the insurance company is filed, an adjuster will contact you shortly thereafter to schedule the insurance company’s damage inspection.
Step 5
As your contractor, we will meet the adjuster on your behalf to spotlight existing damage in order to maximize your claim and ensure approval of all relevant damage.


Step 6
The adjuster will provide an insurance summary detailing all approved items. Our “Claims Specialist” will go over the summary with you to ensure your understanding of what was approved.


Step 7
Upon job completion, we provide proof of project completion to your insurance company and work with them to get your claim proceeds disbursed quickly.


Step 8
If applicable, we also work with your mortgage company to provide their endorsements on the insurance proceeds checks to ensure timely distribution.



We had our siding and gutters replaced by Rigid Restoration this year and everything looks great. They were extremely professional and delivered on every promise they made. Thank you.

—– John P.

Rigid Restoration did a fantastic job replacing my roof this past fall. After examining my house for storm damage and showing me photos of the issues hail caused on my roof, they handled the entire claim from start to finish.

—- Jim W.

Great work and even better service. They kept us informed every step of the way and the end result is awesome. The new roof makes our house look like new.

—- Jeanine M.

These guys took care of everything required to get my roof replaced by my insurance company due to storm damage. Great work on the roof and very professional in the front office. I definitely recommend Rigid to anyone looking for an honest contractor.

—- Joe L.
We make it easy for you to get exterior storm damage repaired on your home.